Website Privacy Policy

1. Collection of Personal Information

We may collect personal information that is reasonably necessary for our operations and services, including but not limited to:

• Name, email address, phone number and postal address

• Payment details and billing information

• Employment or professional details

• Other information you provide voluntarily via forms, subscriptions, or communications

 

How we collect personal information:

• Directly from you via our website, emails, phone calls, or in-person interactions

• Automatically via website analytics and cookies (see Section 8)

• From third parties with your consent (if applicable)

 

2. Use of Personal Information

We use personal information for purposes including:

• Providing and managing our services

• Responding to inquiries or requests

• Sending updates, newsletters, or marketing communications (with consent)

• Complying with legal obligations and risk management

• Improving our website, services, and user experience

 

3. Disclosure of Personal Information

We may disclose personal information:

• To service providers, contractors, or professional advisers assisting us in delivering services

• To regulatory bodies or law enforcement if required by law

• To overseas recipients, with appropriate safeguards (see Section 7)

 

We do not sell or trade your personal information.

 

4. Cross-Border Disclosure

Some of our service providers may be located overseas. We ensure that overseas recipients handle your personal information in a manner consistent with the APPs, and we take reasonable steps to ensure adequate safeguards are in place.

 

5. Storage and Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. Security measures may include:

• Secure servers and encrypted communications (SSL/TLS)

• Restricted access to personal information internally

• Regular security audits and reviews

 

We retain personal information only as long as necessary for the purposes for which it was collected, or as required by law.

 

6. Access and Correction

You have the right to:

• Access the personal information we hold about you

• Request corrections to your personal information

 

Requests should be made in writing via email or contact form. We may require verification of identity before providing access.

 

7. Cookies and Online Tracking

Our website uses cookies and similar technologies to:

• Improve website functionality and performance

• Analyse website usage and trends

• Deliver relevant content and marketing

 

You may manage or disable cookies via your browser settings, but this may affect website functionality.

 

8. Marketing and Communications

We will only send marketing communications with your consent. You may opt-out at any time via:

• Unsubscribe links in emails

• Contacting us directly at info@superclarity.com.au

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9. Complaints

If you believe your privacy rights have been breached, please contact us. We will investigate and respond within a reasonable timeframe.

 

Contact:

Shelley Banton, Director

Super Clarity

info@superclarity.com.au

0400 281 800

 

You may also contact the Office of the Australian Information Commissioner (OAIC) if you are not satisfied with our response.

 

10. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be posted on our website with an updated Effective Date.